Our commitment to accessibility begins with this site and our efforts to ensure that all functionality and all content is accessible to all users.
We refer to Web Content Accessibility Guidelines (WCAG 2.0) set by the World Wide Web Consortium (W3C) and Webaim for guidance WCAG 2.0 AA.
In the long term, our goal is that all Hydro web sites meet the AA conformance level. For now, we are focusing on meeting the single-A conformance level. We are not there yet, but we are constantly working on improvements. We are actively working toward full WCAG 2.0 Level AA compliance. If you encounter any accessibility barriers, please contact us.
We are aware of the types of adaptive technology used by people with disabilities and we are working toward ensuring compatibility with as many of these systems as possible.
Our accessibility documents are available in alternate formats upon request.
Short-term improvements
- Provide alternative text to all images containing content not conveyed in text
- Provide text transcripts to all videos and podcasts
- Improve semantic markup and ensure that the headings are used in a logical order
- Improve the coding of forms and the accessibility of tables
- Create skip links and short cuts to most-used content
Long-term improvements
- Create captions for all videos
- Create context-sensitive help in our forms
- Improve the scalability of the site, ensuring the page is readable and functional when the text size is doubled
Feedback
We welcome all comments on how to improve the site’s accessibility for all users.
- Email: HR.Canada@hydro.com
- Phone: 905-890-8821
- Mail:
AODA Feedback, HR Department
5675 Kennedy Rd, Mississauga, ON L4Z 2H9
Updated: July 21, 2025